Disposing of Sharps Boxes from September 2021
From 1st September 2021, the way you dispose of your medical sharps boxes is changing. You will no longer need to bring these back to the doctors surgery. Solihull Council will collect them from your home. Find out more here:
Shortage of Blood Collection Bottles
A supplier to the NHS has advised them of a global shortage of some equipment used for taking blood tests. NHS England have therefore issued guidance to GPs that all non-urgent blood tests should be halted.
Anyone who needs a test for urgent health problems will still get one, but where your clinician recommends that it’s safe to do so, then you may be asked to come back for a test at a later date, or your appointment may be rescheduled.
Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re-booking your test when supplies become more easily available.
If your condition or symptoms change or get worse, please contact the NHS as you would normally.
NHS COVID Pass
People in England who have had a full course of the COVID-19 vaccine can demonstrate their COVID-19 vaccination status for international travel.
Please note Your NHS appointment card from vaccination centres cannot be used to demonstrate your COVID-19 vaccine status.
North Solihull PCN has been undertaking Covid-19 vaccination clinics at Chelmsley Wood Primary Care Centre, Crabtree Drive, Chelmsley Wood, B37 5BU.
The vaccination site is now temporarily closed
If you need to book a COVID vaccination, you can go online to book at one of the MASS Sites:
Or, if you do not have online access, ring 119.
More information on the Covid-19 vaccination can be found here
COVID-19 is unlikely to cause serious illness in children but...
please remember children can still become seriously unwell from other causes that are always around. Please do not let concerns over COVID19 stop you from contacting medical services. If you are not sure if your child needs to be seen please go to https://www.what0-18.nhs.uk/national for advice or contact 111 or your GP. For information about crying babies go to https://www.what0-18.nhs.uk/national
If your child is severely unwell call 999 or go to A&E
People who have been advised to shield can contact the NHS Volunteer Responders Service. To arrange support for yourself or someone you know call 0808 196 3646 (8am to 8pm, 7 days a week)
COVID Update: 27th April 2020: COVID-19 Care Assistant
If you’re finding it hard to access information for Coronavirus, or are self-isolating, meet Ask A&E’s free COVID-19 Care Assistant, powered by Babylon. It helps make it easier for you to take care of yourself and the ones you love.
The COVID-19 Care Assistant offers free information from NHS doctors and clinicians. You can access it through the University Hospitals of Birmingham website, or by searching for ‘Ask A&E Birmingham’. You will then be asked to register for an account.
Here’s how it can help you, in four easy steps.
- Get the latest information: The COVID-19 Care Assistant gives you continually-updated information about coronavirus. Topics like how to self-isolate and how to take care of someone with coronavirus. Information comes from NHS doctors and Public Health England.
- Access a symptom checker and live chat:The symptom checker has the ability to recognise what might be COVID-19 symptoms and suggest possible next steps. You can access the symptom checker (24/7) via the website and use the live chat feature (8am-8pm) to ask questions and receive answers from a member of the team.
- Receive a care plan:After you receive information about your symptoms, the COVID-19 Care Assistant will give you a care plan, based on the latest guidance. After downloading the Babylon app and using your existing log in details, you’ll get daily notifications to track your symptoms, including your temperature, information for the isolation period and general tips for your physical and mental wellbeing.
- Speak to a healthcare expert:The COVID-19 Care Assistant allows you to have a video consultation with a clinician via the website. After you enter your symptoms into the symptom checker, it will indicate possible next steps. But, if you believe you need to speak to a healthcare professional, you can book a video consultation. You can do all of this within the website or by downloading the Babylon app.
Access the COVID-19 Care Assistant here.
Do not use this service during an emergency (emergency services should be contacted instead), or if you are pregnant. Steps 1-3 of Ask A&E’s COVID-19 Care Assistant is a general information service. It does not provide medical advice or a diagnosis but will provide you with information and/or possible actions you may take. Depending on the outcome of Steps 1-3, you may be referred for a digital consultation with a local clinician (Step 4).
MINOR AILMENT SCHEME is a service you can use at your local pharmacy for cough & colds / sore throats / nasal conjestion / flu symptoms/temperature/constipation/diarrhoea/warts/athletes foot/verrucas/hay fever/allergies/vaginal thrush/head lice/earache/nappy rash/threadworms
Do you qualify:
You may register for the Minor Ailments Scheme at you local pharmacy if:
you suffer from one of the above mentioned conditions and
if you are exempt from precsription charges.
How to register:
Collect a stamped card from the surgery and take it to your preferred pharmacy with your medical card or tear off slip from your prescription. The pharmacist will ask you to sign an exemption form and a consent form during the consultation. The pharmacist will ask you about any other medicines that you are taking and details of your illness to make sure that any medicines you may be given are suitable for you. The pharmacist will advise the best way to take your medicine and any other ways to manage your ailment.
To register for these services you will need to contact reception at the Medical Centre and they will grant you access to "SystmOnline" and print you a username and password.
Click on the button on the home page "access to appointment system" which will take you to your log on page. Once logged on you will arrive at your "home page" on SystmOnline which gives you the opportunity to book appointments, cancel appointments, view past appointments, view future appointments and order repeat medication.
Please note, you are still able to phone in or call in to book an appointment.
Click on the relevant tab on your "home screen". If you wish to book an appointment, you will see a list of the appointments available, along with the GP's name. Select the appointment you would like to book and follow the instructions on screen. If you have registered for text message reminders, you will receive an appointment reminder the day before your appointment.
There are limited appointments available at the moment for online booking, however once patients start using this system we will increase the number of appointment slots available.
The repeat medication link will show you exactly which medications are on repeat, the dosage, quantity and when they are next due. To request a prescription for any medication just tick the box of the drug you require and submit your request.
All GP's were given a target for allowing patients to directly access their medical records online by the end of March 2015. For those patients who have already signed up to the online service you will automatically be able to view your records once they become available. If you are interested in using this new service please contact the surgery for more information.
As from April 2015 it is a government requirement that all patients have a named GP. It is our duty to notify you of your named GP by March 2016.
This will make no difference to the care or service you receive from us. You can still see any doctor of your choice when you visit the surgery. If you have any strong feelings about the doctor you have been allocated please contact a member of staff.