We have now changed how we make appointments for future bookings to ensure we are prepared and you are protected.
You will now ALWAYS be telephoned by a Clinician BEFORE your appointment is booked at the surgery and we will be using telephone and video consultations more frequently
We endeavour to address all your medical concerns in your appointment.
We do not adopt a “1 problem only” policy. We will address all of your medical concerns on the day but please do respect our appointments are 10 mins long.
Please book a double appointment or 2 separate appointments, as you feel necessary.
If you wish to see a doctor or other member of staff for treatment or advice, please telephone or call to make an appointment. It is very helpful if you give the receptionist some information about your needs so that she can allocate an appropriate amount of time for your appointment.
For all routine telephone/video consultations please contact the surgery between 10.00 am and 12.00 pm each day.
For on the day telephone consultation appointments please call the surgery at 8.15 am Mon -Wed where you will be offered a time slot for the doctor to call you back.
We keep a number of appointments free at each consultation time for sudden illness - urgent cases will be seen the same day.
If you need to see the doctor urgently, please explain this when you call or telephone the surgery.
For emergency on the day appointments please call the surgery at 8.15 am Mon - Fri or at 3.30 pm Mon, Tues, Wed, Fri.
If you cannot keep your appointment let us know as soon as possible.
- Car parking is available with disabled parking
- Bus service to Parkfield Medical Centre Nos. 71 and 590
- Our premises have suitable access for disabled persons.